Support

Direct access to development and troubleshooting

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World Class Support

Our support is handled by the same award-winning development team that makes the software, giving you direct access to the source

Extended Reliability

Having maintenance not only gives you troubleshooting help, but carries many benefits, including free version updates and beta access.

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Maintenance Benefits

Priority Support

Our development team will prioritize your concerns, it doesn't matter if you're a single user or a studio, our support team is here to help

Free Updates

For the duration of your support contract, you have access to new versions of RenderMan, including new full releases and dot releases

Open Beta

All our commercial customers have access to open beta upon request. You can test drive new RenderMan tech before it's finalized and improve it.

"RenderMan has never failed to deliver."

-Uel Hormann - VFX Supervisor MPC

Support Forums

Every commercial customer is prioritized in our Support Forums, where you can interact with RenderMan and Tractor developers, as well as other customers

Forums

Additional Benefits

  • Private forums for studios that need added privacy
  • Private FTP access for large projects
  • Developer help for plugin development

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